If you or your company use customer support software to keep track of tasks, discover how you can better manage both your time and tickets by connecting Freshdesk to FileMaker with the Freshdesk API and our free unlocked sample file.
Setting up this API connection will help you simplify the client experience, increasing the speed of ticket automation, giving clients control of ordering requests, and providing ticketing agents with more automation to understand customer needs.
The free API file can be found at Productive Computing University in the FileMaker Features & Free Resources course.
== Get the course! ==
✳️ FileMaker Features & Free Resources – https://www.productivecomputinguniversity.com/courses/FileMaker-Features-Free-Resources
✳️ Productive Computing University – https://www.productivecomputinguniversity.com/
✳️ Learn API Fundamentals for FileMaker – https://www.productivecomputinguniversity.com/courses/API-fundamentals-for-FileMaker
== Helpful Links ==
✳️ Freshdesk API reference – https://developers.freshdesk.com/api/
Connect with us if you’re interested in more product information, tips, and training:
🔗 See what can PCI do for you – https://youtu.be/W4vg0vTUXqQ
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🔗 Packaged Services (flat fee for Health Assessment, Server Installation, etc.) – https://www.productivecomputing.com/packaged-filemaker-services/
🔗 Plug-ins (tools to integrate with QuickBooks, Outlook, Google, etc.) – https://www.productivecomputing.com/filemaker-plugins/
🔗 Core CRM Pro (customizable and scalable CRM) – https://www.productivecomputing.com/filemaker-solutions/
🔗 Claris and FileMaker Licensing (discounts on new seats and renewals) – https://www.productivecomputing.com/claris-filemaker-software/
🔗 FileMaker and QuickBooks Hosting (options to host your files in the cloud) – https://www.productivecomputing.com/filemaker-hosting/
🔗 Productive Computing (home page) – https://www.productivecomputing.com/
🔗 Productive Computing University (online video training courses for beginner to advanced users and developers) – https://www.productivecomputinguniversity.com/
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