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We operate a hybrid retail & wholesale general merchandise warehouse. All sales occur at the point of sale and so we needed a system that could easily handle very small retail sales and larger wholesale sales. In addition, the handling of inventory was complicated by the limited floor space requiring constant replenishment of shelves and on the fly inventory access for larger wholesale customers.
Fortunately, we made the right choice with Ki Systems. In addition to all the built-in features, they were able to customize the software to meet our specific needs. For example, together with them we developed an iPad application that enables employees to create inventory picking reports for either shelf replenishment or special customer orders. The reports are created on iPads and the order pickers find the goods and enter inventory adjustments on Ipads. This has drastically increased our ability to keep the shelves full and quickly service larger customers.
This is just one example of the kind of customization possible with Ki Systems. Over the past 6 years they have been able to implement every idea that we have had to make our business run more easily and efficiently. Many other companies advertise this customization ability but to our knowledge only Ki Systems does so with virtually no restrictions except our own imagination.
Finally, Ki Systems support is the best I have ever experienced with any technology company. They are accessible 24/7 through a messaging app that permits us to notify them of any issues as they arise and they often address them before we open for work the next day.
We highly recommend Ki Systems. Ki Systems has made it possible for our company to have access to cutting edge technology for our small business. And it has definitely made a difference for us.
Leon Oldak, Owner of Carolina Cash & Carry