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Tag: Process Automation

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DayBack Calendar for FileMaker – SalesForce

Calendar Plugin. If you're looking for a powerful and...

Using the Salesforce API in Claris FileMaker

Using the Salesforce API in Claris FileMaker SeedCode’s Ann Kiser...

Identity Resolution in Data Cloud

Learn how to use identity resolution in Data Cloud! 00:00...

codeLive: How to Leverage MuleSoft APIs across Salesforce and Slack

Designing an API in MuleSoft that we can use...

Building Advanced Flows with Choices, Loops, and New Apex-defined Types

SalesForce Avatar Salesforce Developers -
It wasn't long ago that advanced automations required custom Apex code, slowing down admins and developers. Thankfully, times have changed as the new Flow...

Designing Next Generation of Service with Einstein

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Transform Customer care centers into Customer Experience Centers with the Next Generation of Service powered by Einstein. Demonstration of how Lightning Flows, NBA, Bots...

Redefining Customer Experience Using AI / Automation Enabled Lightning Platform

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Customers continue to work with Cognizant to redefine their business processes with cutting edge digital innovation. This session deep dives into Cognizant IP around...

Choose the Right Tool for Your Next Automation Job

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Process automation varies in complexity. It can range from updating fields automatically to having UI components that gather input from users. Different tasks require...

Zero to Skills-based Routing A Code-free Approach

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Skills-based routing allows you to route work to an agent who is definitely skilled for the work. In this session, we'll show you how...
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Using the Salesforce API in Claris FileMaker

Claris - SalesForce - A.I.
Using the Salesforce API in Claris FileMaker SeedCode’s Ann Kiser...

Identity Resolution in Data Cloud

SalesForce
Learn how to use identity resolution in Data Cloud! 00:00...

codeLive: How to Leverage MuleSoft APIs across Salesforce and Slack

SalesForce
Designing an API in MuleSoft that we can use...

codeLive: How to Write Effective Prompts for Einstein for Developers

SalesForce
Crafting effective prompts is key to getting accurate AI...
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