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Tag: service cloud

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Cloud Native Application Development: the Future of Software

As the world increasingly moves towards a digital-first approach,...

10 Data Management Best Practices for SMBs

The goal of data management is simple: make sure...

7 Data Management Best Practices for SMBs

The goal of data management is simple: make sure...

How to Integrate Commerce, Marketing and Service Using Salesforce Customer 360

Developers, Integrators, Admins and Architects all work together to deliver projects that span multiple Salesforce products. Salesforce is making it simpler by providing native...

Designing Next Generation of Service with Einstein

Transform Customer care centers into Customer Experience Centers with the Next Generation of Service powered by Einstein. Demonstration of how Lightning Flows, NBA, Bots...

Creating Natural, Trustworthy Einstein Bots in 10 Easy Steps

Want to make your Einstein Bot natural and helpful in conversation with a customer? Salesforce UX is excited to give you a crash course...

Designing Lightning Apps the User Friendly Way

You're excited about transitioning to Lightning Experience -- now how do you get your users on board? By customizing key parts of the experience...

Create an Amazing Support Experience with Service Cloud & Einstein Bot

Demand for your products and services is increasing and your customers are expecting gold standard customer success experience from you. Your team is feeling...

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10 Data Management Best Practices for SMBs

The goal of data management is simple: make sure...

7 Data Management Best Practices for SMBs

The goal of data management is simple: make sure...

CLI: Ask Me Anything with Salesforce Developers | December 2022

Join Salesforce experts Pooja Reddivari, Peter Hale, and Peter...
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